SBC Leaders: UK National Lottery Licence Competition – History and Past Contenders
The history and past contenders of the UK National Lottery Licence Competition are covered in the second edition of SBC Leaders for 2021.With the...
Sue Yoxall, mkodo: The unique combination of native app and real-money gaming expertise
Sue Yoxall, Co-Founder and Executive Director of mkodo, discusses meeting the growing demand for digital entertainment, and why changes to Google Play and Apple...
US lotteries help raise awareness for National Problem Gambling Awareness Month
The US lottery sector has voted with its feet in favour of this year’s National Problem Gambling Awareness Month (PGAM), with several operators moving...
Jari Vähänen: Personalisation makes every customer happy
Personalisation is a rising trend in the digital business. The first personalised services were built up already some 20 years ago, and a breakthrough...
SBC Leaders: Lotteries celebrated for community support during pandemic
The great work done by lotteries during the Covid pandemic to support their local communities is celebrated in the first 2021 edition of SBC...
Jari Vähänen: Does the proposed Finnish gambling legislation make sense or not?
The Ministry of the Interior Affairs has published a proposal for Finland's new gambling legislation early in January.The preparatory work done by the...
SBC Digital – India: ‘Lotteries can have a second phase of growth’ – Ratul...
Speaking at this week’s SBC Digital - India event, the Operations Director of Golden Gaming, Ratul Sethi, told delegates that digital platforms have the...
Arno de Jong: TOTO ‘alive and kicking’ thanks to King TOTO campaign success
Nederlandse Loterij, the Dutch National Lottery, and its TOTO brand has received a Golden Effie and international recognition at the Effie Awards Europe 2020...
Jari Vähänen: Lotteries must concentrate on customer experience management
Customer experience management has been an increasing trend among companies in the consumer business. Modern business companies focus on producing and developing the customer...
The UK National Lottery: What next?
This story was originally featured in December 2020’s issue of SBC Leaders. Click here to download or read the magazine online.Following the launch of...