In his latest column for Lottery Daily, Finnish Gambling Consultants' Jari Vähänen comments on why lotteries must concentrate on customer experience management.

Jari Vähänen: Lotteries must concentrate on customer experience management

Customer experience management has been an increasing trend among companies in the consumer business. Modern business companies focus on producing and developing the customer...
Jumbo Interactive Limited has entered into a six-year SaaS agreement with St Helena Hospice, a UK charity, to provide its online lottery software platform.

Jumbo Interactive agrees to first SaaS deal in the UK

Jumbo Interactive Limited has entered into a six-year software-as-a-service (SaaS) agreement with St Helena Hospice, a UK charity, to provide its online lottery software...
Intralot has secured a contract extension with Lotterywest from January 2022 until January 2026 through annual extensions.

Intralot signs contract extension with Lotterywest in Western Australia

Intralot and its subsidiary, Intralot Australia, has secured a contract extension with Lotterywest from January 2022 until January 2026 through annual extensions.Intralot will...
Instant Win Gaming (IWG) has announced that the New Hampshire Lottery has become the latest lottery to launch its progressive jackpot enabled e-instant games.

New Hampshire Lottery launches IWG’s progressive jackpot-enabled e-instant games

Instant Win Gaming (IWG) has announced that the New Hampshire Lottery has become the latest lottery to launch its progressive jackpot enabled e-instant games.Players...
Throughout the Christmas season, Lottery Daily will be revisiting some of the biggest stories of the lottery business world from the past year.

2020 in Lottery: November and December

Throughout the Christmas season, Lottery Daily will be revisiting some of the biggest stories of the lottery business world from the past year. This...
Throughout the Christmas season, Lottery Daily will be revisiting some of the biggest stories of the lottery business world from the past year.

2020 in Lottery: April, May and June

Throughout the Christmas season, Lottery Daily will be revisiting some of the biggest stories of the lottery business world from the past year. This...
Back in April at SBC Digital Summit, Jari Vähänen of Finnish Gambling Consultants discussed the importance of mobile to the lottery sector.

Event Rewind – SBC Digital Summit: The Importance of Mobile to Lotteries

Throughout the Christmas season, Lottery Daily will be taking a snapshot of what some of the industry’s thought leaders have been saying about the...
Throughout the Christmas season, Lottery Daily will be revisiting some of the biggest stories of the lottery business world from the past year.

2020 in Lottery: January, February and March

Throughout the Christmas season, Lottery Daily will be revisiting some of the biggest stories of the lottery business world from the past year. This...
Jumbo Interactive Limited has announced that Lotterywest’s white-label website, www.oz.lotterywest.com, is now live and fully operational.

Jumbo Interactive makes Lotterywest’s white-label website operational

Jumbo Interactive Limited has announced that Lotterywest’s white-label website, www.oz.lotterywest.com, is now live and fully operational.This launch was within the timeframe anticipated when Jumbo...
Scientific Games has announced the launch of its Symphony lottery gaming systems technology, which will power Lotto Baden-Württemberg retailers in Germany.

Scientific Games launches Symphony lottery technology with Lotto Baden-Württemberg

Scientific Games has announced the official launch of its latest generation, advanced Symphony lottery gaming systems technology, which will power Lotto Baden-Württemberg and its...

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