The Malta Gaming Authority (MGA) has launched a closed consultation period with its licensees over proposed amendments to its Player Protection Directive.
Feedback from licensees is required to ‘strengthen and clarify’ the existing player protection framework under the authority’s mandate to regulate and oversee the industry in Malta.
Updating the Player Protection Directive first introduced in 2018, the authority will complete research which will be made available ahead of the ‘eventual publication of detailed player protection guidelines for licensees’.
An MGA statement read: “The Authority is in the process of conducting detailed research and garnering expert experience to serve as the foundation for the eventual publication of such guidelines.”
The regulatory body is seeking feedback on the five markers of harm that must be considered by licensees when determining effective measures and processes to detect and address problem gambling.
Included in the provisions on top of the five key markers are related to real-money reinforcement and staff training to ensure standards are met concerning player protection.
The directive will also be reviewed by policy experts following the MGA’s mandatory research and experience garnered through the responsible gaming unit’s audits and familiarisation visits.
The consultation period will run until 14 October, providing licensees with the opportunity to issue feedback on MGA player protection directives.