KSA launches free Gamban pilot for Dutch self exclusion

Kansspelautoriteit (KSA), the Dutch Gambling Authority (KSA) is launching a pilot program with Gamban to block access to all online gambling websites and apps targeting Dutch users. This initiative aims to provide a free, one-year subscription to Gamban for anyone in the Netherlands. Interested individuals can access it via Loket Kansspel through the website, WhatsApp, email, or phone.

Gamban, known for its comprehensive gambling-blocking software, operates across all major devices and systems (Windows, Mac, iOS, and Android). A Dutch version of the app will be introduced to enhance self-exclusion options and support KSA’s efforts to curb gambling-related harm.

Nathalie Smit, Director at Loket Kansspel, emphasised the importance of controlling online environments to combat gambling addiction. “By partnering with Gamban, we’re giving people the tools to manage their gambling behavior. Free access to this software will empower individuals to take control,” she said.

This Dutch pilot follows similar successful programs in Norway and Finland and collaborations in the US, such as Ohio’s TimeOutOhio platform. Beyond individual support, Gamban will assist the KSA in identifying unregulated gambling sites, strengthening its efforts to tackle illegal gambling.

Thomas Borghols, Addiction Prevention Fund Adviser at the KSA, highlighted the complementary role of Gamban alongside Cruks, the Netherlands’ self-exclusion registry. “Combining Cruks with Gamban offers players a solid pathway to recovery. Loket Kansspel is the ideal partner for distributing these subscriptions, as they provide judgment-free support to those facing gambling issues,” he said.

Recent evaluations of the Remote Gambling Act (KOA), which legalized online gambling in the Netherlands in 2021, revealed gaps in protecting high-risk customers. The KSA has been directed to work closely with addiction experts and gambling providers to improve safeguards and prevent players from bypassing restrictions.

Matt Zarb-Cousin, co-founder of Gamban, stressed the importance of layering blocking software with self-exclusion. “Self-exclusion alone can leave vulnerable individuals exposed to black-market operators. Adding blocking software ensures devices can’t access gambling sites or apps, regulated or not. These barriers create a crucial pause between urge and action, helping people regain control,” he explained.