Missouri Lottery strengthens responsible gaming reputation with new WLA certification

Missouri Lottery awarded WLA responsible gaming certification
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The Missouri Lottery has been recognised for its security standards and responsible gaming efforts with two high-level certifications from the World Lottery Association (WLA).

The lottery has become one of the few firms to be recertified as a Level 4 member under the organisation’s responsible gaming framework.

This certification for ‘continuous improvement’ requires a ‘demonstrated commitment to and implementation’ of responsible gaming programmes across a variety of elements, which includes: Research, Employees; Retailers; Game Design; Advertising and Marketing Communications; Player Education; Treatment Referral; Stakeholder Engagement; and Reporting and Measurement.

“This dedication to maintaining the highest standards in the industry is what allows us to responsibly raise money for education,” said Judy Martin, Interim Executive Director of the Missouri Lottery.

“We’re intentional in what we do, using visible and transparent practices to ensure we’re operating in a way that best serves our players, our retailers and all Missouri stakeholders,” added Martin, who is currently serving in the role as the firm searches for a successor to May Scheve-Reardon, who left the company in July to join Pollard Banknote as VP of Government Relations.

Meanwhile, the WLA has awarded the Missouri Lottery with its WLA Security Control Standard (WLA-SCS) Level 2 certification for security and risk management.

This is based on the effective management of security and integrity, using four key components: ISO/IEC 27001 international standards for information security; lottery-specific security processes and controls; requirements for products offered by the lottery; and controls required for offering games run by the Multi-State Lottery Association (MUSL).

The lottery’s information system has also been certified by MSECB, an accredited Management Systems Certification Body.