theLotter has issued a warning to its players over reports that fraudulent companies are trying to scam lottery players in Texas.
Texas lottery courier service stated that fraudulent companies are sending random Texans messages claiming they have won a lottery prize to obtain their trust and scam them.
“We are concerned about the potential harm these emails may cause to people and the bad light they cast on companies like ours which invest heavily in security. That is why we actively inform our customers about these schemes to create awareness in case someone they know falls prey,” commented Peggy Daniel, theLotter US’ Managing Director. “We advise Texans to always check the sender’s email address and not just the display name.”
Following the reports, theLotter has urged its players to follow the advice of the Texas Lottery Commission and to report scams to authorities such as the FTC and the State Attorney.
The firm highlighted that it builds its reputation upon its level of trust between itself and its players, adding that customer safety is a priority.
Daniel added: “Of course, many customers embrace online lottery play because of its convenience, but at the end of the day, customers’ continued loyalty depends on whether they feel a service is safe. We have gained the trust of our customers by showing that our past winners have all collected their winnings with ease.
“It’s important to note that, as a trusted provider, the details theLotter collects are protected by Geotrust 128 SSL bit security; theLotter never asks customers to send personal or credit card details via email.
“Customers can simply log in to their account and verify the accuracy of any winning notification they receive themselves. When another self-acclaimed lottery merchant does ask for personal or payment details on the phone or via email, that should definitely be seen as a red flag and a clear sign that they are operating a scam.”
