EveryMatrix has announced it has obtained the ISO 20000 certification following a year-long process of reviewing its internal service management system, procedures and frameworks.
The 20000 standard, designed by the International Organisation for Standardization (ISO) and International Electrotechnical Commission (IEC), allows technology companies to position their management processes in alignment with the international best practices and to apply a consistent and reliable system that can deliver cost efficiency and build resilience.
EveryMatrix CCO, Stian Hornsletten, commented: “We have been undertaking in-depth internal audits to make sure our way of working is delivering the best outcome for our clients. Achieving the ISO 20000 standard shows the level of maturity reached by our organisation and the responsibility we place on the work we do for our clients worldwide.
“We place customer’s satisfaction and confidence in our ability to deliver a world-class software solution at the top of our priority list. Being a reliable partner is not only necessary, but it sits at the core of our day-to-day operations.”
EveryMatrix also holds an ISO 27001 certification for data security and is compliant with Europe’s General Data Protection Regulation (GDPR).
Back in April, EveryMatrix announced a new content partnership between CasinoEngine, its igaming integration platform, and lottery provider Helio Gaming, which will see the platform’s clients benefit from fast access to the provider’s range of lottery products.
