Spelinspektionen aims for more ‘user-friendly’ self-exclusion platform

Spelinspektionen, the Swedish gambling inspectorate, has announced plans to update its Spelapus.se self-exclusion website with increased functionality for a more ‘
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Spelinspektionen, the Swedish gambling inspectorate, has announced plans to update its Spelapus.se self-exclusion website with increased functionality for a more ‘user-friendly’ experience.

The inspectorate assured licensed operators that the new site, expected to launch in May of this year, will not introduce any ‘major adjustments’ for regulatory compliance.

After the implementation of the new site, licensees will continue to check against the website in the ‘same way as before’ using the same technical solution, adding that more information ‘to those concerned’ will be released later in the year.

Notably, the new website will introduce the option to extend an ongoing self-exclusion, something which Spelinspektionen explained had been requested by users. 

An additional focus has been placed on ‘clearer information and guidance’ such as how players can find help with gambling problems, whilst the Inspectorate has detailed a general aim to make the site more user-friendly.

The update is the result of the expiration of the Inspectorate’s agreement with its supplier, and a new agreement with Precio Fishbone. 

“During the three years that Spelapus.se has been in operation, the Swedish Gaming Inspectorate has received many good views and seen the need for further functions and improvements,” the Inspectorate published in a statement.

Since Spelpause.se launched in January 2019 as part of the re-regulation of Sweden’s gambling industry, the number of self-suspensions via the site has amounted to just over 70,000.

Self-exclusion sites have also seen success in Scandinavia, with 30,000 Danes opting out of gambling via Spillemyndigheden’s ROFUS platform.