Massachusetts Lottery hits over $1m in remote prize claims

The Massachusetts Lottery has announced that its users have surpassed $1.1m in claimed winnings on its digital platforms using its new ticket-checking and prize-cashing features
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The Massachusetts Lottery has announced that its users have surpassed $1.1m in claimed winnings on its digital platforms using its new ticket-checking and prize-cashing features.

Last year, the lottery introduced the ticket-checking feature to its mobile app so users could see if they were eligible for a prize. Over 44,000 customers have signed up for the tool since then, therefore, can withdraw prizes between $601 and $5,000 directly into their bank account.

The first remote prize winnings were withdrawn in May and, since then, over 930 prizes have been withdrawn.

“The introduction of mobile cashing is a terrific advancement for the Lottery as we adapt to new technological trends that have reshaped this industry,” said State Treasurer Deborah B. Goldberg, Chair of the Massachusetts State Lottery Commission.  

“It not only accommodates our customers but has the added benefit of positive environmental impacts by eliminating unnecessary driving and production of paper checks.”

The milestone has been reached in a year that the Lottery posted record-breaking net profit levels in FY2021, posting $1.1bn in earnings. 

As a result, the lottery had the opportunity to invest in the technology to equip its app with the ticket-checking service, which appears to be a success amongst its userbase.

“We are thrilled to offer this convenience to our customers, including particularly some who live more than an hour and a half from the nearest claim center,” added Michael Sweeney, Executive Director of the Mass Lottery.  “As the customer adoption rate increases, the cumulative long-term benefits of this feature have the potential to be enormous.”