Massachusetts State Lottery processes first remote ticket transaction through app

The Massachusetts State Lottery has successfully processed its first remote ticket cashing transaction through the Mass Lottery mobile application.
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The Massachusetts State Lottery has successfully processed its first remote ticket cashing transaction through the Mass Lottery mobile application.

The remote transaction marks a significant step in the introduction of digital technology for the Bay State lottery that will provide multiple benefits to its customers and the environment.

State Treasurer Deborah B Goldberg, Chair of the Massachusetts State Lottery Commission, said: “Making remote ticket cashing transactions available is a terrific advancement for the Lottery in accommodating our customers.

“It has the added benefit of positive environmental impacts as it helps reduce carbon emissions by eliminating a lot of driving and production of paper checks.”

The Mass Lottery’s remote ticket cashing feature gives its players the ability to claim prizes of $601 to $5,000 securely through the lottery’s app and receive their winnings electronically to their bank account.

Executive Director Michael Sweeney commented: “Our team has done a great job in getting us to this point and we are pleased to have reached this milestone. With this successful first transaction, we are moving into the next phase of testing and we look forward to positive results.”

Elaine Tellstone of Blackstone, the lottery’s first customer to process a prize claim through the app, receiving payment for a $1,000 instant ticket prize a day after submitting her claim, described the process as “simple”.

She stated: “It took less than five minutes to scan my ticket and submit my claim. Depending on traffic and how many people were in line, it would’ve taken about two hours out of my day to claim my prize in person in Worcester.”

Since the lottery added a remote ticket scanning feature to its app last year, over 16,000 users have registered and over 2.8 million tickets have been scanned.