Lottoland boosts user protection with Gambless rollout

Online lotto specialist Lottoland has bolstered its consumer protection efforts with the rollout of the Gambless app which offers players a number of resources to control their gambling activity. 

Features included within the app are the ability to run diagnostic tests to flag risk factors and problem behaviour, as well as information on safe betting and an emergency chat feature.

Gambless Chief Executive Maurizio Savino, stated: “Partnering with Gambless is not a compliance obligation, it’s a strategic choice. Our mission is to spread mental wellbeing among communities, empowering the most vulnerable, including the ones involved with gambling. 

“We are really pleased that Lottoland have chosen to partner with us and that they are going to join us in fighting the stigma and supporting mental health which is a very important topic.”

The Gambless core offering includes a series of in-depth courses written by a team of psychologists which are aimed at educating users on gambling related risks.

Among the courses available to be used are ones which focus on prevention with the aim of educating players on wiser gambling, therapeutic programs for problem gamblers, and a series of courses on wider mental health and wellbeing.

Nigel Birrell, Chief Executive of Lottoland, commented: “Our commitment to responsible gaming and safe behaviour online is something we’ve always taken extremely seriously, and for that reason we’re incredibly proud to be partnering with an organisation like Gambless, which can help make all the difference to the wellbeing and safety of our customers.

“At the moment, just 4% of problem gamblers try and seek treatment and as little as 2% actually end up receiving help – we absolutely need to be doing more to improve this and we recognise that combating the problem can start right here at Lottoland. From their very first visit, our customers will now have access to resources, advice and exercises so that they can make educated choices with their bets and enjoy things like lotto in a safe, responsible way.”